Billing
tip
- This feature is available only in FCP-Suite and only after Hybrid Cloud is enabled. It is disabled by default.
- The Fsched cluster HA feature itself is not charged regardless of whether Hybrid Cloud is enabled (the feature is free, but underlying resources are billed normally).
Overview
- What it does: The Billing module provides cost query, analysis, and alerting capabilities so you can understand resource consumption on the FCP platform.
- Important notes:
- Data shown in the platform is pre-billing data based on resource usage, for day-to-day tracking and estimation.
- At the beginning of each month, Fastone performs a final reconciliation based on last month's actual consumption and sends the official bill by email. The emailed bill is the official settlement basis.
- The platform's pre-billing data does not represent a specific settlement or payment model. Billing cycles, payment methods, and processes follow the commercial contract you signed with Fastone.
- Because architectures, service requirements, and commercial terms differ by customer, the final monthly bill composition follows commercial agreements.
View and analyze bills
1. Billing overview
- Description: Shows cost trends for recent months in a bar chart.
- Actions:
- Filter: Use the User drop-down (top-left) and the Billing period selector (top-right) to view data for a specific user or time range.
2. Monthly detailed bill
- Description: View a detailed cost breakdown for a selected month.
- Layout: Displayed below the billing overview.
- Contents:
- Amount due: Total cost for the month (tax inclusion depends on the UI display).
- Cost breakdown:
- Resource cost: Listed by resource type (compute, storage, file system, etc.).
- Support cost: Listed separately if included in the contract.
- Actions:
- Select month: Choose the month to view in the top-right selector.
- Export bill: Click Export bill (top-right) to export a PDF for the month.
Charge items explained
1. Compute resources
- Billing types:
- Pay-as-you-go: Calculated based on actual usage duration within the last hour.
- Monthly/yearly: Commit to a duration. Cost is booked into the current billing period after purchase.
- Rules for prepaid nodes:
- Commitment:
- Monthly: 1 to 11 months (if > 10 months, yearly is recommended).
- Yearly: 1 year.
- Manual renewal duration: Same options as commitment.
- Lifecycle rules:
- Within commitment: Cannot be released and cannot be converted to pay-as-you-go.
- At expiration: Can be set to "convert to pay-as-you-go", "auto release", or "auto renew".
- Spec change: Up/down sizing is not supported.
- Renewal:
- Auto renew: Renews monthly or yearly based on the last effective order.
- Manual renewal: Supported.
- Release: Manual release is supported, but fees for the current effective order are not refundable.
- Commitment:
2. File systems
Costs have two parts:
- A. File system base fee
- Billing types:
- Pay-as-you-go: Based on usage duration within the last hour.
- Monthly: Commit for 1 month; cost is booked into the current billing period.
- Monthly rules:
- Commitment and renewal: 1 month.
- Lifecycle: Cannot be released or converted to pay-as-you-go within commitment; auto renews by default at expiration; spec changes are not supported.
- Billing types:
- B. File system storage fee
- Billing: Pay-as-you-go.
- Update cycle: Usage and cost are updated hourly (for reference only).
3. Storage
Aggregates storage-related costs generated by all users.
- Cloud disks:
- Billing: Pay-as-you-go.
- Update cycle: Hourly (for reference only).
- Image/backup storage:
- Billing: Pay-as-you-go.
- Update cycle: Daily (for reference only).
- Object storage:
- Billing: Pay-as-you-go.
- Update cycle: Daily (for reference only).
4. Traffic
- Scope: Outbound traffic costs generated when users download data via the DM client or Web pages.
- Billing: Pay-as-you-go.
- Update cycle: Daily (for reference only).
5. Fsched head node HA
- Charge condition: If a cluster has 2 or more running head nodes, HA mode is considered enabled and charging starts.
- Billing: Pay-as-you-go.
- Update cycle: Usage and cost are updated hourly.
Billing alerts
1. Permissions
- Only super administrators can configure billing alerts. Administrators and regular users do not have permission.
2. Alert configuration
- Configurable items:
- Billing amount thresholds: Up to 10 thresholds.
- Notification frequency: Trigger-only, daily, or weekly.
- Notification method: Email; up to 50 email addresses.
- Edit effect: After modifying threshold/frequency/recipients, email alerts will be re-triggered.
3. Alert status indicators
- Not configured: Gray.
- No alert: Blue (configured but threshold not reached).
- Triggered: Red (threshold reached or exceeded).
4. Notifications
- In-app notifications:
- Recipients: All administrators.
- Triggers:
- Notifications pop up when thresholds change (about every 15 minutes).
- If a user clicks Do not remind again, the notification will not pop up again.
- After clearing browser cache, all in-app notifications (including those marked as "Do not remind again") will pop up again.
- Email notifications: When spending reaches a configured threshold, alert emails are sent to the configured recipients.
- Known limitation: Due to cost calculation delay, email alerts are for reference only.